Tim Malone, MCSE Camarillo, CA (818) 257-0513 tim@3tcm.net

Over 30 years of managed expertise in computer technology †††† INDEX††††††††††††

 

History: 15 years in Manufacturing (1995-2004 & 2017-2021), 12 years in Aviation (2005-2017), 5 years in Publishing (1990-1995), 10 years in Retail and Distribution (1979 1990), 7 years in Education & Training (1972-1979)

 

Summary: Hands-on IT Manager with extensive VMware, Server Management, Virtualization & Disaster Recovery Expertise. Usually leading a small team of IT Pros, managing outside support engineers and vendors in IT upgrade projects that enhance business productivity. I manage most all technical aspects of small IT departments.

 

Current Activities: Seeking opportunity to use my extensive IT Management and Server Admin skills to keep the company infrastructure running. Iím seeking a position with authority and autonomy to manage approved technology projects that bring an additional competitive edge to a company that is not averse to using outside expertise for high-impact technology upgrades, preferably in a remote environment (mostly working from home).

 

Aug 2021 Independent consultant maintaining network infrastructure for my former employer during the evenings and weekends (keeping up my VMware / Veeam and Microsoft / Linux Server skills).

 

 

During the COVID lockdown in California, I activated my Linked-In and Indeed accounts to test the market. I received multiple interviews and five offers in short order. I turned two down and accepted three others (one at a time) with full intention of fulfilling the duties but severed each relationship after determining they were not good fits for me. Still looking for just the right company, a small growing company fits my style best. I even received an offer from my previous employer to come back as their Network Admin but decided to keep our consulting contract in place.

 

Canoga Perkins Original Offer Sep 2018

Canoga Perkins Promotion Offer Feb 2021

Canoga Perkins Rejoin Company Nov 2021

 

SMCI, Glendale CA Assigned to Amgen Thousand Oaks CA, Business Systems Analyst

Sage Network and Communications, Camarillo CA, Network Helpdesk Technician III

VSolvit, Ventura CA, Corporate Systems Administrator

American Recovery Services Inc, Thousand Oaks CA, Network Support Specialist

Clinicas del Camino Real, Ventura CA, Systems Administrator

 

 

Recent Experience: Review this PDF for IT infrastructure management network devices and systems I have installed, supported, and managed over the last sixteen years. (Comprising recent IT Management experience at Canoga Perkins, Natren Probiotics, Valley Presbyterian Hospital and Avjet Corporation from 2005 to 2021)

 

 

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Description automatically generatedSep 2018 to July 2021 - IT Manager - Canoga Perkins, Chatsworth CA - Managed small IT staff, consisting of desktop support technician and dev/ops ERP support technician. Maintained production and test network with hundreds of endpoints, mainly Windows 10 and Windows 7. Administered physical and virtual servers, Microsoft (2019, 2016, 2012), Linux Red Hat, Ubuntu, and Debian. Controlled Active Directory, VPN access, Building Access, Security and Exchange 2016 distribution groups. Monitored and managed Firewalls, Switches, Four SANs (144TB), VMWare 6.5 w/3 hosts, 24+ VMs. Performed VMWare upgrade from 5.5 to 6.5, added additional SANS, NAS, and hosts for engineering. Ensured Veeam System Backups. Responded to user support requests, Provide level 3 Desktop Support. Maintained DNS, DHCP, network printers, shared folder permissions, security, distribution groups.

 

 

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Oct 2017 to Sep 2018 - IT Manager Natren Probiotics, Westlake Village CA - Provided technical consulting services and IT Direction to support the C-level executives and managers. Created annual IT plan and department budget to support business objectives and future systems growth. Delivered technical and training support for forty+ users in manufacturing, executive, finance, and sales. Enforced company computer policies and procedures for all employees as a member of management. Immediately replaced failed LTO tape backup system with Datto Siris D2D Disaster Recovery Solution. Contracted with local VAR to perform forklift replacement of entire IT infrastructure - $175,000 project. Converted company to fiber Internet delivery for each location with automatic failovers to second ISP.

 

Replaced failing site-to-site radio links with wired WAN, NextGen Palo Alto firewalls, and VPN tunnels. Upgraded old 2003 Servers to Server 2012 R2 - Windows 7 and XP workstations with Windows 10 Pro. Managed, administered, and maintained Active Directory infrastructure supporting three metro locations. Migrated company to new air-conditioned data center with power delivery via Eaton 9170+ Network UPS. Introduced complete server virtualization with eSXi 6.5 on Dell R630 Hosts, Nimble CS1000 20TB SAN. Introduced redundant Domain Controllers, raising the Active Directory level to 2012, later to 2016. Replaced legacy Dell PowerEdge switches to Juniper EX3400 at the core and EX2200 at remote sites.

 

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Jun 2017 to Sep 2017 - Senior Server Engineer Valley Presbyterian Hospital, Van Nuys CA - Quickly and efficiently resolved escalated server-related helpdesk support issues in HEAT ticketing system. Managed Active Directory and Group Policies to resolve desktop performance and configuration issues. Participated in team responsibilities and assignments in preparation for migration to Cloud Infrastructure. Prepared for McAfee ePolicy Orchestrator 5.3 migration from Virus Scan 8 to EndPoint Security 10.5. Provided end user support of most all IT managed systems and applications in the network environment. Supported Windows 10, Windows 7, Server 2008 R2, 2012 R2 in both VDI and full client infrastructure. Provided VMWare support for over 200 virtual and physical servers, 1000+ desktops, 2000+ employees. Managed regular server security patching, updates, data backup and restore processes with Backup Exec.

 

 

 

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Description automatically generatedMay 2017 Received an offer from Strategic Information Resources Inc, a local Managed Services Provider in Sherman Oaks (Los Angeles general area) to manage their staff. It was an interesting proposition as they did not seem to want me to do any field support work or really, any tech work at all. They were willing to pay me to manage the field engineers and their work assignments.

 

I declined the position, as attractive as it was because I wanted to keep my tech skills up to date. Besides, I was in the middle of negotiations with Valley Presbyterian Hospital, or at least with an agency that represented them. The interesting thing is that the agency dropped out and VPH started negotiating with me directly. It turned out to be a good gig while it lasted, helping them migrate to the cloud, although, as anyone knows who works in a hospital, it is a high-pressure, high-stress environment. I was quickly move on to Natren when the project at VPH was completed.

 

 

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Description automatically generatedJan 2017 Received an offer to be the IT Manager, Europe for Young Living Essential Oils of Lehi UT. They flew me up to Lehi for a few days to interview and tour the plant and the growing fields. We (the new Vice President of the European Operations and I), had multiple meetings with various executives and IT staff, talked about plans and projects and, at the end of the day, I left with the offer, including the extra funds for housing and cost of living.

 

We started making plans to move to London. Sadly, the deal with the new VP fell through the one who got me the job - so naturally, my deal was also rescinded. Not sure what happened, perhaps something promised for the new European office did not come through. It wasnt due to any doubts about technical abilities. I think it was for the best. Would have been exciting but a MAJOR life change to put everything in storage and move to Europe until we were sure it would work out, typically three to six months.

 

 

 

Avjet CorporationFeb 05 to Feb 2017 Accepted an offer to be the Information Technology Manager at Avjet, a private on-demand jet charter and jet sales company located at the Hollywood Burbank airport. The company is doing extremely well and has experienced 30% annual growth for the last 5 years. Our clients are the rich and famous of Hollywood. When I started, we had a small network running Active Directory / Server 2003 of about 50 workstations and 4 servers. I now manage over 100 workstations and ten servers in four locations. One very attractive part of the position is the number of technology projects I am currently managing. You may remember Avjet from when they were in the news a few years ago. CNN investigated them for the crash of a chartered Gulfstream Jet in Aspen, Colorado on March 29, 2001, that killed 18 people. The story was very unfair and one-sided and unfairly hinted at a cover-up. If you are interested, read a more balanced report at this link.

 

Update: Avjet Charter Operations were sold to Jet Aviation, a General Dynamics company in 2017, which moved them to their new FBO at the Van Nuys airport. However, Avjet still exists as Avjet Global Sales.

 

Hired to turn around a failing IT department accomplished most major objectives in less than six months. Created permanent connections to four remote locations to corporate network via secure Juniper Netscreen VPN. Upgraded or replaced dozens of workstations to standardized Windows XP Pro, Office 2003 configuration. Replaced failing domain controller servers with high performance blade servers running Windows Server 2003. Installed anti-virus, anti-spam and anti-spyware solutions on servers and workstations throughout company. Evaluated, obtained, and deployed BlackJack, BlackBerry, and Palm Treo PDA devices for mobile email for traveling executives. Purchased and installed automatic computer auditing software to keep track of equipment and licenses. Successfully managed several contractors and vendors through multiple upgrade and installation projects. Recovered company from catastrophic Exchange Server failure resulting in upgrade to Enterprise edition. Provided support for packaged software: MAS/500, FOS, FlightPak, Flight Explorer and Aircraft Cost Evaluator.

 

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NOTE: The above paragraphs were written shortly after I joined the company. I use the following bullet points in my resume now to describe my accomplishments during the twelve years I enjoyed at Avjet Corporation:

 

▪ Directed network infrastructure improvements, reduced IT expenses, and managed all technology at one of the

worlds largest private air charter organizations - $75 million in revenue and $1.5 billion in assets.

▪ Maintained twenty VM servers on six hosts and over 100 computers and laptops on the LAN and WAN.

▪ Managed outside vendors, contractors, and engineers, maintaining minimum workforce of inside technicians.

▪ Supervised IT staff. Performed roll-out of new computers, servers, VMWare, SAN, wired and Wi-Fi network.

▪ Assisted in transition from private company (Avjet) to 2016 purchase by conglomerate General Dynamics.

▪ Administered spam filter, ensured timely email delivery, provided ad-hoc email reports to management.

▪ Created, presented, obtained approval for and managed annual IT budget, reducing IT expenses each year.

▪ Provided third level 24x7x365 tech support ensuring 99.999% uptime on network, servers, VPN and Apps.

▪ Focused on mentoring new IT employees, guaranteeing effective cross-training and readiness for succession.

▪ Administered Microsoft 2008 and 2012 R2 servers, Windows 7 workstations, and multiple brands of laptops.

▪ Provided weekly written report for senior staff meeting, allowing CEO to focus on business not IT issues.

▪ Reported alternatively to CEO or CFO, depending on their workload, and minimizing impact on their time.

▪ Conducted technology refreshes (all workstations) every few years with minimum employee interruption.

▪ Performed server and workstation maintenance on evenings and weekends. Automated as much as possible.

▪ Specialized in rapid identification and removal of malware and viruses conducted ongoing user IT training.

▪ Designed, engineered, purchased, and implemented offsite disaster recovery plan tested and used regularly.

▪ Implemented email archive system (incoming and outgoing) providing copies of emails used in court cases.

▪ Administered company telecommunications, increasing Internet speeds every few years while reducing costs.

▪ Took advantage of Business VoIP from AT&T to drastically reduce expenses on all local and national calls.

▪ Delegated and supervised all Apple product support to a member of the IT team rolled out 150+ iPads.

▪ Conducted annual e-waste collection ensuring removal of safety hazard from unused electronic equipment.

▪ Maintained 20-user secure VPN device allowing employees to safely conduct business travelling or at home.

 

Final NOTE: Since this was such a large part of my career (twelve years), I have asked and answered a few questions about the experience and the technology employed in a document found on my other website (3tcm.com). It is in a Q&A format found here.

 

 

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Description automatically generatedJan 2008 to Jun 2008 - Contract Author Tech Republic - After more than a decade of managing the IT Operations for several small businesses in Southern California, I felt the urge to write about my experiences. I started a blog I called, Adventures of an IT Manager, a sometimes-whimsical look at IT Management. After a few months, I was contacted by the editors of Tech Republic, a part of CNET Networks and asked to write a regular column entitled, Tech of All Trades.

 

For six months I managed the growing IT operations of a large private air carrier at the Hollywood Burbank airport by day and wrote about my work experiences at night and on the weekends. Because we ran a lean staff and outsourced much of the heavy lifting, I wrote about a variety of subjects that reflected best practices of implementing IT. Thus, I was a Tech of All Trades, wearing multiple hats of help desk, network admin, security. The focus was small business environment tech security, Active Directory, Exchange, Internet access and more. Feedback for my peers consumed so much of my time, I had to curtail my writing activities to twice a week, then withdrew from the open-ended deal when things became too hectic with new work projects. It was a sweet gig while it lasted.

 

 

May 07 Received an offer from Impact Sciences Inc based in Camarillo CA. I responded to an email solicitation to submit my resume and was pleased to receive a favorable response. In a series of phone and in-person interviews, I was impressed with what appeared to be a great opportunity to use my network and project management skills in a local environment five miles from home. So I accepted the offer, submitted my resignation from Avjet and began to make plans for working at the new company. I am normally opposed to counteroffers but was shocked to be offered an opportunity to continue in my present job with a small raise while working from home three days a week. I couldnt turn that down, so I stayed with Avjet for ten more years and was incredibly happy to work for such a great company. Its amazing how much support work I can do via Remote Desktop.

 

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Description automatically generated with low confidenceDec 06 to Mar 07 I was contacted by the owner of KG Solutions, now merged with All-City computers, to assist with the installation, configuration, and administration of Microsoft Small Business Server 2003 at a couple of local businesses. My son Michael started working at All-City computers in 2006 and referred me to Keith Grim, the new owner, when he asked if anybody knew of a Server 2003 administrator with Active Directory experience. I spent several months during the evenings and weekends completely setting up a domain from scratch at the Camarillo Chamber of Commerce (six users) including their Exchange Server and Remote Web workplace (remote desktop). I then did the same at Standard Industries but on a little larger scale (15 users).

 

 

Feb 05 Received an offer from Global Auto Processing Specialists (now Glovis) in Port Hueneme to be their IT Administrator. GAPS is a small (100 employees) West Coast auto processor. They have a contract with Hundai to offload and prepare all their cars destined for dealers in the Western United States. GAPS is located on the US Navy base in Port Hueneme which is about 20 minutes from my house in Camarillo. I would have been managing an extremely small NT 4.0 domain network of about 15 workstations and 3 servers along with a large RF handheld infrastructure. Think of how car rental agencies use handhelds these days to speed up the return of the rental cars. Thats the same sort of thing they do at GAPS. It all flows into an Oracle database for immediate reporting and processing. Pretty nifty setup. I would have enjoyed maintaining the system but thats about all it would have been. When I was interviewed one of the questions was, since there is so little to do, how will you use all your free time? I decided not to accept this position in favor of a much more challenging and potentially rewarding opportunity at Avjet Corporation.

Nov 04 - Received an offer from TrueCredit in San Luis Obispo to be their Systems and Network Manager. It was an agonizing decision to turn this choice opportunity down. I really appreciated meeting with the management of the company and would have enjoyed the challenge of managing a staff of seven network professionals. It would have been a great step up in my career if I wanted to no longer do hands-on. It would also have limited any future career choice to pure management which can be the kiss of death to a technical manager. I didnt want to give up my network and server admin skills. I was already rusty from having delegated so much at Condor. After much thought and consideration, Carol and I decided it would not be in our best interests to move from Camarillo to San Luis Obispo for the job. Decided to stay put in this beautiful part of the world and seek a home for my services here in the local Silicon Valley of the southland.

 

 

Feb 01 to Aug 04 Condor DC Power Supplies Oxnard CA. Information Systems Manager. Hired, managed, and trained the staff of the Information Systems department. Infrastructure consisted of 25+ servers, large LAN, and WAN to Mexicali plant. Environment included both Microsoft and Linux servers with 180 workstations. Created department budget, set and directed department goals and projects. Converted company from AlphaMicro MRP to QAD Mfg/Pro ERP system. Wrote hundreds of Crystal Reports to meet company reporting requirements. Provided technological leadership giving a business advantage to the enterprise. Implemented Voice over IP telecom system resulting in large savings to company. Deployed Terminal Servers to conserve bandwidth and improve productivity. Rolled out anti-spam and anti-virus solutions to protect company IS assets.

 

Solved a major information problem by writing hundreds of Crystal Reports for sales and financial reporting. Administered Exact Software Macola Progression 7.5 and 6.2 accounting systems. Administered Khalsa Metropolis accounting system (KIS) on Alpha Micro System. Part of team of LAN and WAN support for 160+ end-users with a manufacturing plant in Mexico. Administered four terminal servers to support the remote users. Created and managed a large MS Access database. Wrote programs in dBasic on closed Alpha Micro system to extract data files to ASCII format on Windows systems. Kept database up to date with daily downloads from the live system. Used SQL code to retrieve data from the database into reporting formats. Installed ODBC on Alpha Micro to convert Crystal Reports to live data. Upgraded Alpha Micro server from AM6000 to more powerful AM7000 improving performance and productivity by at least 25%.

 

 

Jan 99 to Jan 01 - Carson Industries - Glendora CA, Plastics Manufacturer, five plants. Information Systems Administrator. Main accomplishment was upgrade from Macola 6.0 on Novell Netware 3.1 and Btrieve to Progression 7.5 on NT & Citrix servers under Pervasive SQL and MS Networking. Provided day-to-day network administration and technical support for 85 users in five locations. Supervised work of various technical contractors. Became a MS Certified Systems Engineer (MCSE). Received A+ and Network+ certifications from CompTIA. Hired and supervised help desk staff. Managed multiple NT & Novell servers, Cisco routers, switches and multiplexers. Setup secure dial-up internet access for remote users using Citrix & Checkpoint VPN firewall technology. Managed software steering committee for Y2K conversion. Upgraded workstations to latest Pentium technology with Win98 and NT Workstation 4.0. Purchased all computer hardware and software for the company. Wrote dozens of Crystal Reports and managed outside contractors also writing Crystal Reports. Ensured system security and backups for disaster recovery.

 

 

July 98 to Dec 98 Brandon International - six-month contract for Macola conversion. Converted all their G/L, customer, vendor and inventory files from a SCO Unix-based accounting system (Genesys) to Macola Progression 7.5. Supervised installation of new Microsoft network and several NT servers, including Citrix WinFrame for secure remote internet access to accounting system. Set up and conducted multiple training sessions on new accounting system for each department for smooth and error-free transition to new system.

 

 

Apr 98 to June 98 Community College Foundation - Three-month contract based in Sacramento. Set up computer and network equipment for mobile technology classroom. Also drove the mobile classroom (motorhome) around to California community colleges and set up satellite internet connection upon arrival. Assisted educators to understand the advantages of multimedia technology use in the classroom.

 

 

 

 

 

 

Jan 98 to Mar 98 PC Systems Design Brea, CA Took this two-month corporate sales position while waiting for next contract. Received sales training on Compaq & Cisco products. Established sales relationships with local business and won several large bids for the company.

 

 

Jan 98 Received an offer from 800 Direct - Chatsworth, CA to be their Information Systems Manager. Would have managed a staff of five programmers and technicians. It was a Novell Network with a lot of custom Clipper programming. Decided against the offer in favor of future contract work anticipated from Community College Foundation. 800 Direct was later sold and the Chatsworth location closed.

 

 

 

 

 

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Description automatically generatedOct 97 to Dec 97 Community College Foundation - part-time, three-month contract. Technical consultant for mobile technology classroom. Ensured that the lab equipment functioned properly upon arrival. Assisted in teaching educators how to use multimedia software in the classroom. Supported wireless network, Compaq and Apple computers, scanners, digital cameras and multimedia software. Also provided network administration for Novell Netware 4.1 network with Cisco switches and routers.

 

 

 

 

Aug 95 to Oct 97 Computer Dude (Tech Support Manager) for Brandon International - Baldwin Park, CA Manufacturing company with five plants. Two years full-time, three months part-time, then six-months on contract. Trained and supervised the activities of a junior technician. Provided on-site general computing, network and application support for 50+ computer users in multiple locations. Installed local and wide area network with NT & Novell servers. Connected company to the internet via ISDN. Created professional web site to enhance the corporate image. Improved skills with classes in MS Office products and became a certified SCO Unix system administrator.

 

 

May 95 to Jul 95 Temporary contract work for Merisel. Built product configurations in MS Access for SelLine, their new on-line internet database for computer resellers. This position was an offshoot of my work at Price Books and Forms where a major project was designing a database system for new computer pricing and options. We were in negotiations with Ingram Micro to provide subscription database updates when the position was eliminated, and the project terminated.

 

 

Nov 90 to Apr 95 Price Books and Forms - Azusa, CA - Systems Analyst & publication editor for small family-owned publishing company. Designed, wrote and installed a complete system of integrated computer programs in Clipper 5.2. Ensured the accurate delivery of this company's automotive database product. Administered AS/400 minicomputer and small Novell token-ring network. Helped create, edit, publish and successfully market the PC Pocketbook, a pocket-sized guide to new computer products for sales professionals. Upgraded training and certification on Compaq products. Wrote a multi-user subscription accounting package in Clipper 5.2, replacing their minicomputer-based accounting software (DAS3 on IBM AS/400).

 

 

 

 

Oct 88 to Oct 90 - Telemarketing Sales Mgr Kenfil Software - Van Nuys CA. Managed the rapid growth of this national software distributor taking it from $85 million to $125 million in annual sales. Supervised and trained a staff of fifteen energetic and successful telemarketing professionals. Created loyalty and teamwork in a fast-paced and hectic environment. Performed light system admin and report generation on AS/400 system using Query/400. Assisted in implementation of local area network - 35-user Novell Netware running on ArcNet.

 

 

Jul 88 to Sep 88 Retail Sales Consultant ComputerLand of Pasadena. Short-term retail sales position in between gigs at Kenfil. Relatively fun and easy job helping customers choose the right hardware and software solution for their computing needs. Received training and certification on Compaq computer products. Was just starting to earn good commissions when Kenfil called and asked me to come back to work for them as a sales manager.

 

 

Jan 88 to Jul 88 Midwest Regional Telemarketing Manager Kenfil Software Van Nuys CA. Built my territory up in six months from sales of next to nothing to nearly a quarter million in monthly sales. Developed sales relationships with dozens of major accounts winning business away from competitors based on service and support as well as price, terms & delivery.

 

 

Jul 87 to Dec 87 - Systems Analyst Keydata Technology Group. Did contract computer programming in Clipper Summer 87 (a dBASE compiler). Wrote a complete inventory control system for an orthopedic surgeon which tracked all implants for each surgery with associated lot and serial numbers. Also advised and assisted management with business plan to open chain of Computer Discount Centers in the Inland Empire.

 

 

Jun 86 to Jun 87 - Outside Sales Manager - Computer Technology, Pomona CA - a local computer retail store that sold Apple, Amiga & Epson computers. Introduced IBM clones to the company and successfully sold over $100,000 worth of retail computer products each month at high margins. Hired and trained outside sales staff to pursue specific vertical markets such as medical/dental, legal and automotive.

 

 

 

 

Jan 85 to Jun 86 - Director of Training / Editor - Softeam Distribution Compton CA. Hired to help solve a training problem at this fast-growing software telemarketing company. Designed and implemented a three-point training curriculum consisting of technical training classes which I conducted, vendor training classes which I administered and sales training classes which I arranged. Created the Softeam Journal, a computer industry newspaper promoting my employer. This helped the company gain publicity and contributed to it being purchased by Ingram Micro in January of 1986.

 

 

Feb 84 to Dec 84 ACS Computer Systems Montclair, CA. Microcomputer Programmer & Computer Instructor. Helped program a multi-store inventory control system for Sav-On Drug Stores in compiled MS BASIC on Kaypro computers. Taught classes in MS BASIC, WordStar, dBASE II & a spreadsheet called MicroPlan on Kaypro computers. Sold multi-user Molecular computers. Also worked for ACS Computer Services in Chino selling Kaypro and Altos computers to local businesses on straight commission for a few months.

 

 

Apr 83 to Feb 84 Management Systems Corporation, Salt Lake City, UT. Sold computer systems and provided computer consulting services for several local businesses. Also held a couple of other non-computer-related sales positions during this year in Utah, including work as a registered private detective, a collection agent and even selling cheese.

 

 

Oct 82 to Apr 83 Computer Instructor, Hands-on Computer School, Claremont, CA. Joined this start-up computer training organization to teach programming classes in Atari BASIC. Taught classes in beginning, intermediate and advanced BASIC computer programming. Also taught an introduction to computers class using the Atari 400 and 800 computers. Met with the owners and other instructors on a regular basis to develop new curriculum as needed. Taught civic and governments groups, individuals and small business owners.

 

 

Jun 81 to Sep 82 Was recruited to be the Technical Support Manager for the PC division of a mini computer software development company, Delphi Systems, North Hollywood. Managed acquisition and support of PC-based systems for Delphis customer base, using Altos, Vector Graphic,Onyx & IBC - CP/M & MP/M based systems. Continued with custom programming in dBASE II. Wrote program to track the trade show inventory of a diamond wholesaler. Also managed two technical staff members who helped support the large customer base.

 

 

Sep 80 to Jun 81 - Computermart of Diamond Bar - Retail Store Manager for one of the first Apple dealerships in Southern California (now MicroAge of Diamond Bar). Opened and managed the store, purchased inventory as needed, advised retail customers. Also did contract programming during this time for several businesses including an insurance brokerage. Wrote a custom commission tracking system in Applesoft BASIC on an Apple II+ computer. Started one of the first computer clubs in Southern California. Wrote system to track daily sales, costs & profits.

 

 

Nov 79 to Sep 80 - Mainframe / mini-computer operator / programmer . Two concurrent part-time positions at the City of Baldwin Park administrative offices and the City of Hope Medical Center in Duarte, CA. Ran daily and weekend medical record jobs. Maintained existing code and wrote new code in COBOL, RPG II and BASIC on Sperry Univac 90/30 and Datashare on a DataPoint ARC network at the City of Hope. Also worked on an IBM System 3, model 15D w/OCL & CCP at the City of Baldwin Park. Wrote a vehicle maintenance system to track scheduled maintenance on all city-owned vehicles including police & fire vehicles.

 

 

Aug 78 to Mar 80 - Mt. San Antonio College computer lab Walnut, CA. Worked in the computer lab part-time while working to obtain an associate degree, which I later received. Maintained a 4.0 GPA in all my computer classes including systems analysis and design, and advanced programming courses in COBOL, FORTRAN and IBM 360 Assembler. My job required me to help other students write and debug computer code. Operated Xerox 530 w/RBM & IBM 1130 & 1401 computers. Supported 50 Apple II and TRS-80 computers in the computer lab.

 

 

Aug 76 to Aug 78 Missionary, Church of Jesus Christ of Latter-day Saints. Spent two years in Central America as a missionary. More than half of that time was in leadership positions, supervising the efforts of dozens of other missionaries. Spent the year prior to my mission in preparation, studying and working with local missionaries to understand the tasks that would be required of me. Working as a missionary for two years helped me develop discipline, a work ethic and the people skills I would need throughout my career.

 

 

Apr 75 to Oct 75 Federated Sales Company So. El Monte, CA. Computer Operator. Ran daily and monthly computing jobs on the IBM System 3 Mod 10 computer using IBM OCL. Documented computing procedures and conducted backups on a regular basis. Distributed reports to management, performed system preventative maintenance and maintained log of every job completed. Did some light maintenance programming of various sales reports in RPG II.

 

 

 

 

Oct 74 to Apr 75 Ricks College (now BYU Idaho) Computer Center Rexburg ID. Ran student jobs locally on the IBM System 3 using OCL and remote jobs on an IBM 360 at BYU Provo using JCL & HASP. This job required a 5AM start on some mornings while still completing a full-time schedule of business and computer classes. Also wrote computer programs in RPG II for the student services division of the college administration.

 

 

Sep 72 to Jun 73 - Tri-Community Regional Occupational Program Covina, CA. Classes in computer operations and computer programming (COBOL & RPG II) on IBM System 3 model 10. This was my first introduction to computers as part of high school. Learned some of the fundamental computer programming and systems analysis techniques still used to this day.

 

 

This online resume of Tim Malone, MCSE is at http://3tcm.net or you can visit my newer WordPress site located at https://3tcm.com